Dr. Richmond Yeboah, Head of Department

DEPARTMENT OF TOURISM MANAGEMENT

Introduction

The Department of Tourism Management, located within the School of Applied Arts (SAA), was established in October 2000 to run an HND programme in Tourism and Hospitality Studies. The Department offers various courses to prepare students to work in middle-level management positions in tourism, hospitality, service and other industries in the country.

Vision

The vision of the Department is to produce students who will be able to supervise or manage important positions in tourism, hospitality and other service businesses or establish their own businesses in these fields, thereby contributing to the economic and social development of the country.

Objectives

The objectives of the Department are to:

• apply competency-based training in the field of Hospitality and Tourism in producing efficient, knowledgeable, skilled workers for the industry;
• create an integrated and focused strategy to contribute to the effective development of Tourism and Hospitality Education and Training in the country;
• enhance the successful development of the Tourism industry in Ghana;
• fulfill the needs and expectations of the Tourism and Hospitality sector regarding the training of middle-level manpower; and,
• enhance collaboration between the Technical University and industry, thereby helping to promote quality service delivery in the Tourism and Hospitality industry.

Graduates of the Department are qualified for self–employment or to be able to play significant roles in the governance and management of the Hospitality and Tourism Industry in Ghana and beyond. Graduates can aspire to occupy higher positions in tourism and hospitality in both government and private sector organisations, such as the Ministry of Tourism, Ghana Tourism Authority, Metropolitan, Municipal, and District Assemblies, Environmental Protection Agency, National Parks, Theme Parks, Tour and Travel Agencies, Information Centres, Convention Bureaus, Consultancies and Educational Institutions.

Prof. Dr. S.B. Owusu-Mintah

1. Owusu-Mintah, S. B. (2018). Customer retention in the Ghanaian hospitality industry: determinants and expectations. International Tourism and Hospitality Journal (ITHJ), ISSN: 2616-518X, 1(3), 1-15.

2. Owusu-Mintah, S. B., & Dacosta, F.D. (2017). A study of events organised by hospitality industries in Accra, Ghana, African Journal of Hospitality, Tourism and Leisure (AJHTL), ISSN: 2223-814X, 6(4), 1-13.

3. Owusu-Mintah, S. B. (2017). Assessing the performance of tourism graduates: Views of employers and graduates, in Proceedings of the 6th Applied Research Conference in Africa (ARCA), Dar es Salaam, Tanzania, 17th -19th August, pp. 100-113.

4. Owusu-Mintah, S. B., & Kissi, M. (2017). Employability skills: Perspectives from employers and tourism graduates, in Oguaa Journal of Social Sciences (JOSS), 8(1), 57-73.

5. Owusu-Mintah, S.B. (2017). Appraisal of the Environmental Impact Assessment for the Expansion of Ghana’s T3 Thermal Plant: Implications for Tourism Development, African Journal of Applied Research (AJAR), 3(1), 26-37.

6. Owusu-Mintah, S.B., & Kissi, M. (2016). Motivation and Improvement in Employee Performance in the Restaurant Industry in Ghana, African Journal of Applied Research (AJAR), 2(2), 84-96.

7. Owusu-Mintah, S.B. (2016). Employability of tourism graduates: Lack of relevant skills or job avenues? Journal of Innovation in Education in Africa (JIEA), 1(1), 82-103.

8. Kissi, M., & Owusu-Mintah, S.B. (2015). Quality Assurance in Ghanaian Hotels and Restaurants, African Journal of Applied Research (AJAR), 2(1), 72-82.

9. Owusu-Mintah, S.B. (2014). Relevance of the Higher National Diploma Tourism Curriculum in preparing Graduates for Industries in Ghana, Takoradi Polytechnic Journal of Technology 3(1), 38-47.

Michael Kissi

1. Owusu-Mintah, S.B., & Kissi, M. (2017). Employability skills: Perspectives from employers and tourism graduates, in Oguaa Journal of Social Sciences (JOSS), 8(1), 57-73.

2. Owusu-Mintah, S.B., & Kissi, M. (2016). Motivation and improvement in employee performance in the restaurant industry in Ghana. African Journal of Applied Research (AJAR), 2(2), 84-96.

3. Kissi, M., & Owusu-Mintah, S.B. (2015). Quality assurance in Ghanaian Hotels and restaurants, In African Journal of Applied Research (AJAR) 2(2), 72-82.

Ato Anaman

1. Anaman, A., and Dacosta F. D. (2017). Community Participation in Tourism: Examining the Nexus of Collaboration between the Community of Mesomagor and the Management of Kakum National Park in Ghana-Published in the Asian Journal of Multidisciplinary Studies Vol. 4, Issue 11.

2. Anaman, A., and Dacosta F. D. (2017). Assessing Job Satisfaction levels among Employees of Coconut Groove Hotel in Elmina, Ghana: Published in the International Journal of Innovative Research and Advanced Studies, Vol. 4, Issue 2.

3. Anaman, A., and Dacosta F. D. (2017). The Relevance of the Study of Tourism and Hospitality Courses in Educational Institutions in Ghana: A Case Study of Department of Tourism, Cape Coast Polytechnic. Published in Asian Journal of Multidisciplinary Studies, Vol. 5, Issue 4.

4. Anaman, A., and Dacosta F. D. (2017). Conceptual Review of the Examination of the Role of Hotels in Tourism Development in Ghana: Published in African Journal of Applied Research (AJAR), Vol. 3, No. 1.

5. Anaman, A., Dacosta F. D., and Opoku-Sarpong, M. (2017). The Impact of Marketing Communication in Promoting Tourist Attractions: A Case Study of La Pleasure Beach in Greater Accra Region, Ghana. Accepted for publication by the British Journal of Marketing.

6. Anaman, A., Dacosta F. D., and Opoku-Sarpong, M. (2017). Guests Relationship Management in the Hospitality Industry: A Case of Tema International Hotel. Accepted for publication by the International Journal of Innovative and Advance Studies.

Franklin Dzormeku Dacosta

1. Owusu-Mintah, S. B., and Dacosta, F.D. (2017). A study of events organised by hospitality industries in Accra, Ghana, African Journal of Hospitality, Tourism and Leisure (AJHTL), ISSN: 2223-814X, 6(4), 1-13.

2. Anaman, A., and Dacosta F. D. (2017). Community Participation in Tourism: Examining the Nexus of Collaboration between the Community of Mesomagor and the Management of Kakum National Park in Ghana-Published in the Asian Journal of Multidisciplinary Studies Vol. 4, Issue 11.

3. Anaman, A., and Dacosta F. D. (2017). Assessing Job Satisfaction levels among Employees of Coconut Groove Hotel in Elmina, Ghana: Published in the International Journal of Innovative Research and Advanced Studies, Vol. 4, Issue 2.

4. Anaman, A., and Dacosta F. D. (2017). The Relevance of the Study of Tourism and Hospitality Courses in Educational Institutions in Ghana: A Case Study of Department of Tourism, Cape Coast Polytechnic. Published in Asian Journal of Multidisciplinary Studies, Vol. 5, Issue 4.

5. Anaman, A., and Dacosta F. D. (2017). Conceptual Review of the Examination of the Role of Hotels in Tourism Development in Ghana: Published in African Journal of Applied Research (AJAR), Vol. 3, No. 1.

6. Anaman, A., Dacosta F. D., and Opoku-Sarpong, M. (2017). The Impact of Marketing Communication in Promoting Tourist Attractions: A Case Study of La Pleasure Beach in Greater Accra Region, Ghana. Accepted for publication by the British Journal of Marketing.

7. Anaman, A., Dacosta F. D., and Opoku-Sarpong, M. (2017). Guests Relationship Management in the Hospitality Industry: A Case of Tema International Hotel. Accepted for publication by the International Journal of Innovative and Advance Studies.

Michael Opoku-Sarpong

1. Anaman, A., Dacosta F. D., and Opoku-Sarpong, M. (2017). The Impact of Marketing             Communication in Promoting Tourist Attractions: A Case Study of La Pleasure Beach in Greater Accra Region, Ghana. Accepted for publication by the British Journal of   Marketing.

2. Anaman, A., Dacosta F. D., and Opoku-Sarpong, M. (2017). Guests Relationship        Management in the Hospitality Industry: A Case of Tema International Hotel. Accepted           for publication by the International Journal of Innovative and Advance Studies.

Dr. Richmond Yeboah (Ph.D)

Yeboah, R. (2023): Galamsey Fight in Ghana: Analysis of Failure of Government Interventions since 1989. E-Journal of Humanities, Arts and Social Sciences.

Mensah, O. & Yeboah, R. (2022): Assessing the Impact of Education on the Uptake of Health Insurance in the Cape Coast Technical University. E-Journal of Humanities, Arts and Social Sciences.

Yeboah, R., & Odoom, D. (2018). Examining the institutional arrangements regarding public private partnership in solid waste management in Ghana: from the perspective of Sunyani Municipality. International Journal in Management and Social Science, Volume 6.

Odoom, D., Yeboah, R., Opoku, E., & Osei-Wusu, P. (2018). Appreciating the challenge of community participation in NGO-led development interventions: An analysis of some existing literature. International Journal in Management and Social Science, Volume 6

Mary Acquaye Moore

Moore, M.A. (2019). Socio-economic effects of electricity crisis and coping strategies: Perception of hotels in Accra, African Journal of Hospitality and Tourism Management, 1(2), 98-115.

Quansah, P. E., Moore, M., & Mensah, I. (2023). Impacts of COVID-19 on Emerging Tourist Destinations and Recovery Strategies in Ghana. COVID-19, Tourist Destinations and Prospects for Recovery: Volume Two: An African Perspective, 179-204.